Refund Policy
Last updated October 20, 2026 · Level Two Labs · https://leveltwolabs.site
All sales are final. We do not offer refunds once your license has been delivered, except where the law requires otherwise.
Digital licenses
The Indicators are digital products delivered as a license. Because a delivered license can’t be returned, payments are non-refundable once your license has been delivered, except where applicable law requires otherwise (for example, statutory consumer rights in your country).
Before delivery
If you were charged but have not received your license, contact us and we will either deliver it or refund you in full.
Subscriptions
You can cancel Weekly or Monthly at any time. Cancelling stops future renewals; you keep access until the end of the period you already paid for. We do not issue partial refunds for unused time.
Billing errors
If you were charged twice or charged in error by us, we will correct it. This is a billing correction, not a refund of a delivered license.
Contact
Use the contact support form with your order email and receipt.